Maintenance.
Tenants can conveniently submit service requests through the tenant portal, which are instantly emailed to our team for prompt attention. We work with a trusted network of qualified contractors to handle all types of repairs. Once a request is received, it is assigned to a contractor via a mobile app that allows them to upload notes, photos, and estimated costs. All updates are automatically saved to the property record, ensuring clear communication and detailed documentation.
Owners can easily monitor service issues through the same app, as well as the owner portal. These platforms provide real-time visibility into ongoing maintenance and completed repairs. Additionally, owners have the ability to review and approve invoices directly within the app or portal, making the process efficient and transparent.